MSS Quality Control

MSS is continually working to improve service to our customers through self-inspection and renewal. In order to ensure the optimal level of quality control, MSS has made a strategic decision to pursue and maintain certification to the ISO 9001:2000 standard for its Quality Management System (QMS). In February 2006, we received re-certification and have experienced immeasurable improvements since this program started in 2003. 
   
 Additional benefits to our customers:

• Maintain our claims incident rate at the lowest possible levels

• Recognize that the relationship goes beyond the completion of an order

• Guarantee 100% satisfaction when claims or customer issues arise

• Maintain the highest standards of billing accuracy in the industry