Outstanding customer service is one of the key factors that differentiate MSS from other third party service providers. To accomplish this MSS has built a support infrastructure that is unparalleled in the industry. MSS employs 30 + customer service representatives and a specialized VIP team in our efforts to provide the best service possible.
CONTACT OUR CUSTOMER SERVICE TEAM
MSS is staffed on-site from 7:00 AM until 9 PM EST Monday-Friday, and 9 AM to 1 PM on Saturday. We have staff on-call 24/7/365. Furthermore, our Management Team is available via cell phone at all times and is equipped with home computers that are linked to the MSS system.
Visit our Frequently Asked Questions (FAQ) page before contacting our customer service department for quick answers to commonly asked questions about our company and the services we provide.